John Cowan joins Payments Canada executive team to oversee technology, operations and security

OTTAWA, December 17, 2020 - Payments Canada, the country’s financial market infrastructure for payments, today welcomed John Cowan to its executive leadership team in the role of Chief Technology and Operations Officer (CTOO), effective January 11, 2021. 

Mr. Cowan joins Payments Canada from CIBC, where he acted as Senior Vice President of Enterprise Payments. In this capacity, he was responsible for the development of payments strategies and programs, including innovations focused on modernizing the organization’s payments capabilities. 

John brings more than 15 years of experience in managing, leading and supporting business and payments technology solutions in the financial sector. He is a strong advocate for equality, diversity and inclusion in the workplace. In 2019, he was presented the Women in Payments Advocate for Women award for his proponent of female talent, gender-balanced leadership and workplace inclusion. 

“Payments Canada is very focused on modernizing Canada’s core payments systems, ensuring that these systems are operated in a secure and efficient manner. At the same time we also continue to evolve our operations to meet the needs of Canadians and Canadian businesses,” said Tracey Black, President & CEO of Payments Canada. “John’s background in technology and operations and his deep experience in payments will be very valuable to Payments Canada as we support rapid change in the payments ecosystem and provide a platform for payments innovation in Canada.” 

For more information on Payments Canada, visit

About Payments Canada

Payments Canada ensures that financial transactions in Canada are carried out safely and securely each day. The organization underpins the Canadian financial system and economy by owning and operating Canada’s payment clearing and settlement infrastructure, including associated systems, bylaws, rules and standards. The value of payments cleared and settled by Payments Canada in 2019 was over $55 trillion or $218 billion each business day. These encompass a wide range of payments made by Canadians and businesses involving inter-bank transactions, including those made with debit cards, pre-authorized debits, direct deposits, bill payments, wire payments and cheques. Payments Canada is a proud supporter of the Catalyst Accord and the 30% Club.

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