[News](https://www.payments.ca/insights/news-research?field_article_type=24) # Alert: Fraudulent email impersonating Payments Canada November 18, 2025 ### Details: **Delivery:** Email **Subject Line:** Incoming Transaction — Payments Canada **Request:** You receive an email indicating it’s from Payments Canada’s regulation team, with an image of the Payments Canada logo at the bottom. The perpetrator is telling you that they are sending you a transaction on behalf of Payments Canada, and they have attached a file that they claim has further details. Image ![Screen capture of fraudulent email](/sites/default/files/styles/cke_media_resize_medium/public/2025-11/Payments%20Canada%20external%20impersonation%20campaign%201_blur.png?itok=7ETLKurY) In a follow-up email, the perpetrator is requesting that you contact them directly to verify the payment. Image ![Screen capture of fraudulent email](/sites/default/files/styles/cke_media_resize_medium/public/2025-11/Payments%20Canada%20external%20impersonation%20campaign%20-%202_blur.png?itok=9c4SIuMi) ### What you should know: Payments Canada will never reach out to the general public to initiate any sort of payment. This is a scam. Scams often appear to be sent from organizations or personal contacts, typically asking for financial or personal information. ### What you should do: - Never open attachments or click on links from suspicious emails or text messages. - If the email or text message appears to be suspicious — even if it comes from a person or organization you know — contact them to verify if it’s legitimate. - Never provide personal information in an email, text message or over the phone. - Please notify us by forwarding a screenshot of the text message to - Delete the email or text message. - If you suspect you’ve been a victim of fraud or notice unauthorized activity on your bank account, please contact your financial institution directly. For more information on how to protect yourself from phishing emails or fraudulent websites, please visit: [getcybersafe.gc.ca](http://getcybersafe.gc.ca) ![Share icon](https://www.payments.ca/modules/contrib/share_everywhere/img/share-icon.svg) - [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.payments.ca%2Falert-fraudulent-email-impersonating-payments-canada-0) - [](https://x.com/intent/tweet?text=&url=https%3A%2F%2Fwww.payments.ca%2Falert-fraudulent-email-impersonating-payments-canada-0) - [](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.payments.ca%2Falert-fraudulent-email-impersonating-payments-canada-0) [Return to newsroom](https://www.payments.ca/insights/news-research) ## Keep reading [ ![placeholder.png](/sites/default/files/styles/article/public/placeholder.png?h=5dafd208&itok=qKDbzxAp) News October 1, 2026 ### Payments Canada welcomes six new members as expanded membership... Twenty-two new members have joined since 2025 regulatory changes — a necessary step for those seeking access to critical national payment infrastructure, including the forthcoming Real-Time Rail... ](https://www.payments.ca/payments-canada-welcomes-six-new-members-expanded-membership-eligibility-reaches-one-year-milestone)[Learn more](https://www.payments.ca/payments-canada-welcomes-six-new-members-expanded-membership-eligibility-reaches-one-year-milestone) [ ![placeholder.png](/sites/default/files/styles/article/public/placeholder.png?h=5dafd208&itok=qKDbzxAp) News September 25, 2026 ### Payments Canada names Stephan Orzechowski as Vice President... Payments Canada is pleased to announce the appointment of Stephan Orzechowski as Vice President, Strategic Partnerships and Business Transformation. Stephan will lead strategic vendor partnerships... ](https://www.payments.ca/payments-canada-names-stephan-orzechowski-vice-president-strategic-partnerships-and-business)[Learn more](https://www.payments.ca/payments-canada-names-stephan-orzechowski-vice-president-strategic-partnerships-and-business) [ ![placeholder.png](/sites/default/files/styles/article/public/placeholder.png?h=5dafd208&itok=qKDbzxAp) News July 27, 2026 ### ACSS rule changes enhance payment system processes Updates provide expanded definitions and process efficiency Payments Canada has implemented a series of administrative and operational amendments to the Automated Clearing Settlement System (ACSS)... ](https://www.payments.ca/acss-rule-changes-enhance-payment-system-processes)[Learn more](https://www.payments.ca/acss-rule-changes-enhance-payment-system-processes)