[News](https://www.payments.ca/insights/news-research?field_article_type=24) # Alert: Fraudulent emails impersonating Payments Canada December 20, 2022 ### Details: - Delivery: Email - Subject line: Payments Canada | Incoming Transaction - Request: You receive an email indicating it’s from Payments Canada and it has the Payments Canada logo. The perpetrator is asking for funds to be shared in order to elicit a payment to an escrow service. In the "From" field the email address is "payments.canada@tickets-support.com", which is not a valid Payments Canada domain. ![Sample of a fraudulent email in circulation](/sites/default/files/2022-12/FruadulentEmailImage.png) ### What you should know: Payments Canada will never reach out to the general public eliciting any sort of payment. This is an email phishing scam. Phishing emails appear to be sent from organizations or personal contacts typically asking for financial or personal information. ### What you should do: - Never open attachments or click on links from suspicious emails. - If the email appears to be suspicious - even if it comes from a person or organization you know - contact them to verify if it’s legitimate. - Never provide personal information in an email. - Please notify us by forwarding the email to - Delete the email. - If you suspect you’ve been a victim of fraud or notice unauthorized activity on your bank account, please contact your financial institution directly. For more information on how to protect yourself from phishing emails, please visit: [getcybersafe.gc.ca](https://getcybersafe.gc.ca/en) [Return to newsroom](https://www.payments.ca/insights/news-research) ## Keep reading [ ![placeholder.png](/sites/default/files/styles/article/public/placeholder.png?h=5dafd208&itok=qKDbzxAp) News October 1, 2026 ### Payments Canada welcomes six new members as expanded membership... Twenty-two new members have joined since 2025 regulatory changes — a necessary step for those seeking access to critical national payment infrastructure, including the forthcoming Real-Time Rail... ](https://www.payments.ca/payments-canada-welcomes-six-new-members-expanded-membership-eligibility-reaches-one-year-milestone)[Learn more](https://www.payments.ca/payments-canada-welcomes-six-new-members-expanded-membership-eligibility-reaches-one-year-milestone) [ ![placeholder.png](/sites/default/files/styles/article/public/placeholder.png?h=5dafd208&itok=qKDbzxAp) News September 25, 2026 ### Payments Canada names Stephan Orzechowski as Vice President... Payments Canada is pleased to announce the appointment of Stephan Orzechowski as Vice President, Strategic Partnerships and Business Transformation. Stephan will lead strategic vendor partnerships... ](https://www.payments.ca/payments-canada-names-stephan-orzechowski-vice-president-strategic-partnerships-and-business)[Learn more](https://www.payments.ca/payments-canada-names-stephan-orzechowski-vice-president-strategic-partnerships-and-business) [ ![placeholder.png](/sites/default/files/styles/article/public/placeholder.png?h=5dafd208&itok=qKDbzxAp) News July 27, 2026 ### ACSS rule changes enhance payment system processes Updates provide expanded definitions and process efficiency Payments Canada has implemented a series of administrative and operational amendments to the Automated Clearing Settlement System (ACSS)... ](https://www.payments.ca/acss-rule-changes-enhance-payment-system-processes)[Learn more](https://www.payments.ca/acss-rule-changes-enhance-payment-system-processes)