Headshot of John

John Cowan

Chief Technology and Operations Officer

John Cowan is the Chief Technology and Operations Officer at Payments Canada. As a member of the executive team, John leads the operation of the organization’s key technology, operations and security priorities.

Prior to joining Payments Canada, John was Senior Vice President of Enterprise Payments at CIBC where he was responsible for delivering payments solutions and supporting the organization’s participation in the ongoing efforts to modernize Canada’s payments systems. 

John has also served on various boards including senior member of Payments Canada’s Member Advisory Council, Chairperson of both CMI Mortgages and the CBA Payments Committee, and board member for Intria as well as Interac. He received the 2019 Women in Payments Advocate for Women award for his proponent of female talent, gender-balanced leadership and workplace inclusion.  

John holds a Bachelor of Business Accounting from Charles Sturt University in Australia, as well as a Master Certificate in Risk Management and Business Performance from the Schulich School of Business at York University.