[Research](https://www.payments.ca/insights/news-research?field_article_type=219)

# New case study speaks to global payments provider’s ISO 20022 advances



December 6, 2018

**Published December, 6, 2018**

Payments Canada, in collaboration with EY, has published [a case study](/sites/default/files/2022-09/payments_canada_case_study_1_iso_20022_third_party_payments_EN.pdf) that shares insights into a global payments provider’s advances in its modernization journey.

The findings speak to the company’s projected return on investment and lessons learned from their payments modernization efforts. This includes productivity savings in relation to the adoption of ISO 20022, innovated opportunities stemming from increased data richness and availability, and the impact of the third batch interbank exchange window to clients. The organization’s operating model are also examined.

This is the first of a [series of case studies](https://www.payments.ca/industry-info/our-research/case-studies) that focus on identifying how Canadian businesses, governments and other organizations can benefit from modernized payments.

[Download the Case Study](/sites/default/files/2022-09/payments_canada_case_study_1_iso_20022_third_party_payments_EN.pdf) | [Download the Companion Foreward ](/sites/default/files/2022-09/payments_canada_and_ey_foreword_EN.pdf)

---

### Payments Canada Research 

Explore our [research section](http://www.payments.ca/industry-info/our-research) for more in-depth, technical research and analysis on topics of relevance to the Canadian and international payments ecosystems.



 

[Return to newsroom](https://www.payments.ca/insights/news-research)

## Keep reading



 [ ![Young woman shopping online](/sites/default/files/styles/article/public/2026-09/OnlineShopping.png?h=d0b5da73&itok=42EqGNVW)

Research

September 22, 2026

### Gen Z Canadians face disproportionate payment fraud risk, with...



 

 Risky online behaviour and evolving fraud tactics leave younger Canadians especially vulnerable. OTTAWA, September 22, 2026 — New research from Payments Canada reveals a significant generational... 

 ](https://www.payments.ca/gen-z-canadians-face-disproportionate-payment-fraud-risk-nearly-half-experiencing-scams-past-12)[Learn more](https://www.payments.ca/gen-z-canadians-face-disproportionate-payment-fraud-risk-nearly-half-experiencing-scams-past-12)



 

 [ ![alt=""](/sites/default/files/styles/article/public/2022-11/Lynx_System_City_Connections.jpg?h=b688e7d0&itok=k85xXcFs)

Research

June 9, 2026

### High-value payment system - Lynx statistics



 

 Note: All references to the volume of payment items on this page are based on the number of items delivered through the clearing system. For official purposes under our by-laws, such as the... 

 ](https://www.payments.ca/high-value-payment-system-lynx-statistics)[Learn more](https://www.payments.ca/high-value-payment-system-lynx-statistics)



 

 [ ![Person paying on the go with a wearable](/sites/default/files/styles/article/public/2026-01/Retail_Data.png?h=10d202d3&itok=turZ2zdY)

Research

January 20, 2026

### Automated Clearing Settlement System (ACSS) statistics



 

 Payment items through the Automated Clearing Settlement System (ACSS) Annual statistics (2021 - 2025) Payment item 2025 2024 2023 2022 2021 Cheques and paper items Volume 257,273,448 278,891,333 313... 

 ](https://www.payments.ca/automated-clearing-settlement-system-acss-statistics)[Learn more](https://www.payments.ca/automated-clearing-settlement-system-acss-statistics)