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# Payments Canada appoints VP, RTR Operations to drive operational excellence



October 23, 2025

Payments Canada is pleased to announce a key executive appointment that significantly strengthens the leadership structure supporting the Real-Time Rail (RTR) system.

[Janet Lalonde](https://www.payments.ca/operational-leadership-team/janet-lalonde) has been appointed Vice President, RTR Operations.

This new position is a crucial step in delivering [the RTR](https://www.payments.ca/systems-services/payment-systems/real-time-rail-payment-system) and aligns directly with the organization's commitment to operational excellence and its future strategy. Janet will assume the permanent role in April 2026, reporting to [Shawn Van Raay](https://www.payments.ca/leadership-team/shawn-van-raay).

Janet brings over 25 years of experience in payment system operations and large program delivery. Her leadership will be focused on establishing a best-in-class operational environment to ensure secure, reliable and cost-effective 24/7/365 RTR operations.

Until April 2026, Janet will manage a smooth transition while continuing her current responsibilities as VP, Business Program Delivery. This appointment reinforces Payments Canada's dedication to operating resilient, secure and world-class payment systems for Canada.



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