[Research](https://www.payments.ca/insights/news-research?field_article_type=219) # Specialty retailer looks to enhance its cash management capabilities and streamline its finance and treasury activities with data-rich payments July 12, 2019 For the fifth installment of our case study series we look at how a retailer that interacts with insurers and customers across Canada, and offers products and services online, is positioning itself to take advantage of payments Modernization. The study details how the organization’s payment processes and store operations stand to benefit from data-rich payments as a result of migrating to ISO 20022, the emerging international standard for payments messaging. Some highlights from the case study include: - Potential cost and time savings from integrating more payment information with existing accounting and other primary software services, reducing manual reconciliation of payments with invoices; - Opportunities to simplify insurance payment reconciliations with eventual straight-through processing as a result of ISO 20022 adoption, replacing the need for information to be emailed or accessed via a portal; - Benefits of more payments information, such as knowing which stores are the source of payments, on store operations; - Better outgoing and incoming payments tracking and overall monitoring of cash account balances, helping minimize cash shortfalls as a result of ISO 20022. For more on the benefits of payments Modernization and, in particular, ISO 20022 to Canadian businesses, governments and other organizations, read our entire [series of case studies](https://www.payments.ca/industry-info/our-research/case-studies). [Download the Case Study](/sites/default/files/2022-08/PaymentsCanada_2019SpecialtyRetailerISO20022CaseStudy_En.pdf) ### Payments Modernization and ISO 20022 The Payments Canada and EY’s 2018 report “[How can payments modernization benefit Canadian businesses? Evaluating the cost for payments processing](https://www.payments.ca/sites/default/files/report_costs_of_payments_processing_eng_final_2018.pdf)” indicated that Canadian businesses spend more than $3 billion annually to initiate, process and receive payments. Adoption of ISO 20022 is anticipated to reduce these costs substantially. The ISO 20022 message standard will underpin all of Canada’s payment systems. To learn more about Payments Canada's Modernization initiative visit: [Modernization.](https://www.payments.ca/insights/modernization) [Return to newsroom](https://www.payments.ca/insights/news-research) ## Keep reading [ ![Young woman shopping online](/sites/default/files/styles/article/public/2026-09/OnlineShopping.png?h=d0b5da73&itok=42EqGNVW) Research September 22, 2026 ### Gen Z Canadians face disproportionate payment fraud risk, with... Risky online behaviour and evolving fraud tactics leave younger Canadians especially vulnerable. OTTAWA, September 22, 2026 — New research from Payments Canada reveals a significant generational... ](https://www.payments.ca/gen-z-canadians-face-disproportionate-payment-fraud-risk-nearly-half-experiencing-scams-past-12)[Learn more](https://www.payments.ca/gen-z-canadians-face-disproportionate-payment-fraud-risk-nearly-half-experiencing-scams-past-12) [ ![alt=""](/sites/default/files/styles/article/public/2022-11/Lynx_System_City_Connections.jpg?h=b688e7d0&itok=k85xXcFs) Research June 9, 2026 ### High-value payment system - Lynx statistics Note: All references to the volume of payment items on this page are based on the number of items delivered through the clearing system. For official purposes under our by-laws, such as the... ](https://www.payments.ca/high-value-payment-system-lynx-statistics)[Learn more](https://www.payments.ca/high-value-payment-system-lynx-statistics) [ ![Person paying on the go with a wearable](/sites/default/files/styles/article/public/2026-01/Retail_Data.png?h=10d202d3&itok=turZ2zdY) Research January 20, 2026 ### Automated Clearing Settlement System (ACSS) statistics Payment items through the Automated Clearing Settlement System (ACSS) Annual statistics (2021 - 2025) Payment item 2025 2024 2023 2022 2021 Cheques and paper items Volume 257,273,448 278,891,333 313... ](https://www.payments.ca/automated-clearing-settlement-system-acss-statistics)[Learn more](https://www.payments.ca/automated-clearing-settlement-system-acss-statistics)