Stakeholder Advisory Council

The Stakeholder Advisory Council (SAC) was established in 1996, and was formalized in the Canadian Payments Act in 2001. The SAC provides advice to our Board of Directors on payment, clearing, and settlement matters. SAC members contribute input on proposed initiatives, including bylaws, policy statements and rules that affect third parties. They also identify issues that might concern payments system users and service providers, and suggest how they could be addressed.

In addition, SAC representatives have the opportunity to serve on other Payments Canada committees. 

Grey banner with quote from David Chance about SAC's support for payments Modernization.


The SAC has a maximum of 20 members representing the views of our broad stakeholder base, including consumers, businesses, retailers, and governments, as well as related service providers.

Eligibility requirements for membership and the yearly nominations process are set out in our General Bylaw and Administration Bylaw respectively. The SAC meets at least three times a year.

Members (as of April 2022)

  • AscendantFX Capital, Shemina Jiwani
  • Cadillac Fairview, Alvin Chan
  • Canadian Federation of Independent Business, Jasmin Guénette
  • Canadian Life and Health Insurance Association, Brent Mizzen - Stakeholder Advisory Council Vice Chair
  • Consumers Council of Canada, Don Mercer
  • Finance Canada, Nicolas Marion (observer)
  • Fintech Cadence, Layial El-Hadi
  • Fiserv, David Chance - Stakeholder Advisory Council Chair
  • KOHO, Vacant
  • Metrolinx, Daniela Aubry
  • Microsoft, Tracy Lagasse
  • Ministry of Finance, Province of British Columbia, Jean Hope
  • Payments Canada Board of Directors, John Sheridan
  • Payments Canada Board of Directors, AnneMarie Ryan
  • PayPal Canada, Katja Lehr
  • Prosper Canada, Liz Mulholland
  • Receiver General for Canada PSPC, Jean-Pierre Blais
  • Square, Grace Jung
  • TELUS, Mark DiFilippo
  • WestJet, Nykol Kroeker
  • Wise, Josh Rowat

Terms of reference