Market Research

Discover the insights, data and key findings shaping our understanding of payments needs and preferences across the Canadian payments ecosystem to help focus our Modernization journey. International and National perspectives are explored. 

The Bitcoin Sentiment Tracker - Consumer Study

June 5, 2019
Payments Canada and CorbinPartners Inc today published The Bitcoin Sentiment Tracker, new research that explores Canadians’ perceptions and attitudes towards Bitcoin, one of the world’s most popular digital currencies. The research indicates that... Read more about The Bitcoin Sentiment Tracker - Consumer Study

Exploring the applications of artificial intelligence in payment market infrastructures

May 13, 2019
This paper, written in partnership with CGI, marks the beginning of research that explores the merits of AI-powered applications in the wholesale payments system. In payments, as in other industries, artificial intelligence adoption is ‘human-... Read more about Exploring the applications of artificial intelligence in payment market infrastructures

Payments Pulse Survey: Consumer Edition

May 13, 2019
The third annual Payments Pulse Survey: Consumer Edition explores the payment preferences of Canadians and the forces driving the movement for innovative payment methods. The study revealed significant generational insights into Millennials and... Read more about Payments Pulse Survey: Consumer Edition

Payments Pulse Survey: Consumer Edition

August 7, 2018
The second annual Payments Pulse Survey: Consumer Edition delves into the payment preferences and priorities for Canadian consumers. This year, the survey was conducted in two phases. Phase 1 served as a pulse check on trends spotted in the 2017... Read more about Payments Pulse Survey: Consumer Edition

Payments Pulse Survey: Small Business Edition

March 15, 2018
Of the over one million employer businesses in Canada, 99.7 per cent represent small and medium-sized enterprises (SMEs), leaving 0.3 per cent representing large businesses. As a key economic driver, Payments Canada decided to focus a survey... Read more about Payments Pulse Survey: Small Business Edition

Payments modernization could save businesses billions

EY_Report_2018
February 6, 2018
Payments Canada / EY study begins to quantify benefits of payments modernization for business community OTTAWA, February 6, 2018 — The way Canadian businesses process payments costs them $2.9 to $6.5 billion annually, according to a new study by... Read more about Payments modernization could save businesses billions

Payments Pulse Survey

May 9, 2017
As we progress through Modernization, it is important to regularly take the pulse on the attitudes and behaviours of Canadians regarding the increasing digitization of payment transactions. What is their level of adoption to date? How do they feel... Read more about Payments Pulse Survey

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