Payments Canada hosts Real-Time Rail webinar on recourse and compliance
On June 5, Payments Canada held the third session in a series of educational webinars to support broad public engagement on the legal framework for the Real-Time Rail (RTR), Canada’s forthcoming real-time payment system.
The webinars are designed to inform responses to a public consultation, happening May 20, 2025 until July 2, 2025. Responses to the consultation will inform the legal framework critical to ensuring the RTR’s safety, efficiency and resiliency.
In the third webinar, Lisa Sattler, Director of Policy, explains the RTR’s recourse and compliance framework. Previous webinars in the series include Payments Canada and the RTR Explained and RTR Access and Participation.
The webinar explores the RTR’s member compliance framework covering required rules, monitoring for adherence and reporting of compliance activities. Exceptions and returns are discussed, including the exceptional circumstances under which an RTR payment must be returned.
The session also covers requirements around participants' notification of system disruptions. Participants must have policies and procedures in place to address claims or complaints relating to errors, unauthorized RTR payments, and authorized RTR fraud.
This series of educational webinars will conclude next Thursday with the final webinar on the RTR’s centralized fraud services.
The webinars are publicly available in both official languages. Each webinar will be followed by a bilingual Q and A session. Questions can be submitted live during the webinar or in advance to consultation@payments.ca.
Recordings of the webinars are publicly available in both official languages on both the Education page and on Payments Canada’s YouTube channel.
