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Leadership team

The Executive Leadership Team (ELT) provides strong leadership and effective management of Payments Canada. The team sets the strategic direction and oversees the performance of the organization to meet the needs of employees, regulators, members and stakeholders.

Susan Hawkins headshot

Susan
Hawkins

President and CEO
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Deana Djurdjevic headshot

Deana
Djurdjevic

Chief of Staff
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Peter Dodic headshot

Peter
Dodic

Chief Risk Officer
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Lisa Ford headshot

Lisa
Ford

Chief Legal and Policy Officer
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Donna Kinoshita headshot

Donna
Kinoshita

Chief Payments Officer
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Kristina Logue headshot

Kristina
Logue

Chief Financial Officer
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Jude Pinto headshot

Jude
Pinto

Chief Delivery Officer
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Derek Rego headshot

Derek
Rego

Chief Information Officer
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Shawn Van Raay headshot

Shawn
Van Raay

Chief Technology and Operations Officer
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Operational leadership team

The Operational Leadership Team (OLT) manages the ongoing corporate and business operations of Payments Canada as defined by the Executive Leadership Team (ELT). OLT promotes efficiency and operational excellence throughout Payments Canada and manages and oversees corporate planning.

Matt Byrd headshot

Matt
Byrd

Vice President, Finance and Procurement
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Matthew Charette headshot

Matthew
Charette

Vice President, Security and Chief Information Security Officer
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Paula Dunlop headshot

Paula
Dunlop

Vice President, Policy, Government Relations and Research
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Janet Lalonde headshot

Janet
Lalonde

Vice President, Business Program Delivery
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Stéphane Leduc headshot

Stéphane
Leduc

Vice President, Legal and Chief Legal Officer
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Mike Marshall headshot

Mike
Marshall

Vice President, Enterprise Program Delivery
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Michaela McBean headshot

Michaela
McBean

Vice President, People
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Ales Novak headshot

Ales
Novak

Vice President, Technology Program Delivery
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Maggie Tittel headshot

Maggie
Tittel

Vice President, Risk Management
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Joseph Trohak headshot

Joseph
Trohak

Vice President, Chief Architecture and Data Officer
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Derek Young headshot

Derek
Young

Vice President, Payment Systems Operations
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Stephanie Zee headshot

Stephanie
Zee

Chief Product Officer
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  • Systems & services
    • Payment systems
      • Real-Time Rail payment system
      • Retail batch payment system
      • High-value payment system - Lynx
      • Payments Canada fees
      • System closure schedule
    • Payment services
      • Payment file validation service
      • Message validation service
      • Financial institutions file
      • Corporate creditor identification number database
      • APIs
    • Rules & documentation
  • Payment resources
    • Directories
    • Support guides
      • Consumer guides
      • Business guides
      • Financial institution guides
      • Cheque printer guide
    • ISO 20022
      • Automatic funds transfer
      • High-value payment system - Lynx
      • Real-Time Rail payment system
    • Glossary
    • Education
  • Insights
    • Newsroom
    • Research
    • Corporate reports
    • Modernization
  • Connect
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    • Annual conference
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    • Membership
      • Payment service provider participation
    • Contact
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