Gerry Gaetz is President and CEO of Payments Canada. Since joining the organization in 2013, he has been leading the transformation of the organization, including its enabling legislation, governance, internal capacity and business strategy.
Prior to Payments Canada, Mr. Gaetz held a number of executive roles at the Bank of Canada, including Chief of Currency, where he was responsible for Canada's new polymer banknote series, Chief of Banking Operations, where he led the redevelopment of the core banking system, and Chief of Corporate Services.
Mr. Gaetz is a member of the International Council of Payment Association Chief Executives, a director of Fortress Paper, a publicly traded company, and a director of Landqart AG. He is a former member of the Banknote Ethics Initiative Accreditation Council. He also co-led the flagship leadership program at the Gestalt International Study Center in Massachusetts for three years. Mr. Gaetz holds an MBA from the University of Ottawa and is a Chartered Professional Accountant.
Ms. Mercier is a professional director, and was Chair of the Ontario Teachers' Pension Plan Board from 2007 to 2014.
Her career encompasses over 40 years of general management experience in the financial services, communications, integrated oil, and paper and forest products sectors. From 1995 to 2003, Ms. Mercier headed her own management consulting firm. Prior to that time, she was Senior Vice-President and CFO of Abitibi-Price Inc.
Ms. Mercier currently serves on the boards of Teekay Shipping Corporation, Intact Financial Corporation, the Royal Conservatory of Music and the University Health Network. She holds an MBA from York University, and a Master's degree from the University of Alberta.
In 2010, Ms. Mercier received an honorary LLD from York University and in 2011 was named as one of Canada's Top 25 Women of Influence. In 2012, she was named one of Canada's Top 100 Most Powerful Women and in 2013 was awarded an honorary LLD from Wilfrid Laurier University. She is a Fellow of the Institute of Corporate Directors of Canada.
She resides in Toronto, Ontario
Visiting professor in Finance, London School of Economics and Political Science
Mr. Knight is a visiting professor in finance at the London School of Economics and Political Science, a Distinguished Fellow of the Centre for International Governance Innovation in Waterloo, and he serves on the board of the Global Risk Institute in Financial Services in Toronto.
An economist, banker and policymaker, he served as General Manager and Chief Executive Officer of the Bank for International Settlements—'the Bank for central banks' in Basel, Switzerland, as Senior Deputy Governor of the Bank of Canada, and in senior positions at the International Monetary Fund.
A member of the Board of Patrons of the European Association of Banking and Financial History. Mr. Knight also serves as a member of the Markets Monitoring Group of the Institute of International Finance (IIF); a Trustee of the Per Jacobsson Foundation; and as a member of the International Advisory Board of the Risk Management Institute at the National University Singapore.
Mr. Knight earned M.Sc. (Economics) and Ph.D. degrees from the London School of Economics and Political Science and an Honours B.A. in Political Science and Economics from the University of Toronto.
In 2006 he received an Honourary Doctorate from the University of Toronto. He is a member of the Honourary Senate, Lindau Nobel Prize Winners Foundation and the Johns Hopkins University Society of Scholars.
He resides in Summit, New Jersey.
Mr. Barnard is an experienced senior executive with a record of building and leading high-performance executive teams and effectively communicating with partners, stakeholders, government and the public. Currently serving on the Governance and Compliance Review Committee of Greystone Capital Markets’ Board of Directors, Mr. Barnard has served on a number of different, high-profile boards in the past, including as Lead Director for the Bank of Canada, Board Chair of the Association of Universities and Colleges Canada, and many others.
At present, Mr. Barnard is the President and Vice-Chancellor, and Professor of Computer Science at the University of Manitoba. He previously served as President and Vice-Chancellor of the University of Regina and as Associate to Vice-Principals at Queen’s University. He is also currently on the Order of Canada Advisory Council, the Order of Manitoba Advisory Council and the Leadership Council for Digital Infrastructure (Honorary co-Chair).
Mr. Barnard holds a PhD, MSc and BSc in Computer Science from the University of Toronto and resides in Winnipeg, Manitoba
Independent Innovation Specialist, Educator and Director
Ms. Gibson is an independent innovation specialist, educator and director. She has taught innovation in MBA programs at the University of Toronto's Rotman School of Management and Queens School of Business, and is a sought-after board member with deep experience at the forefront of communications, software, and the application of these technologies.
Two of Ms. Gibson's key strengths are grasping strategic business imperatives and leading high-performance software teams to develop smart technical solutions. As CEO of Bell Globemedia Interactive, Canada's largest Internet media company during the Internet boom, she was responsible for their enviable portfolio of web assets that included GlobeInvestor, Workopolis, Globeandmail.com, GlobeFund, Sympatico, TSN.ca, Discovery.ca, CTV.ca.
Ms. Gibson has served on boards in various capacities including ING Direct Bank of Canada, Computershare, and Cogeco, as well as on many advisory boards such as BCE Capital, the Information Technology Association of Canada (ITAC) and Queen's University's MBA Advisory Council.
She holds a M.Sc. Mathematics from Carleton University and an ICD.D from the Institute of Corporate Directors.
Ms. Gibson has been recognized as a Women of Influence, and has received the New Media Pioneer Award, and the CWC Trailblazer of the Year award. She is a co-author of a Harvard Business Review article entitled Mapping Your Innovation Strategy.
She resides in Toronto, Ontario.
Mr. Steiner is CEO of Evree Corp., a company that designs customer engagement technology for financial decision-making.
Previously he was as Founder and Partner of BEworks and Kakayshun Corp., conducting behavioural economics and strategy consulting to government and large businesses, and was CEO of Perimeter Financial Corp., a private company that developed securities exchanges, portfolio and risk and investment management technology and services.
He was the founder of VERSUS Technologies Inc., a financial technology firm that offered the E*TRADE online investment service in Canada that was acquired by Scotiabank in 2008, and previously had held various senior executive positions at RBC Dominion Securities Inc.
He has previously served as a Member of the Chairman's Advisory Board at the Ontario Securities Commission, the Technical Advisory Board at Thomson Reuters, and the Dean's Advisory Board at the University of Toronto's Rotman School of Management. He is also a contributor to the Globe and Mail's Report on Business Magazine.
He received an MBA from the IMD Lausanne, BA (Econ.) from Western University. He resides in Toronto, Ontario.
Senior Vice President, Payments, TD Bank
As the senior Vice President of Payments at TD Bank, Chuck Hounsell is leading the development and implementation of payment strategies to build out payment capabilities for the bank's businesses across North America.
Starting at the bank as a loans officer over 30 years ago, Mr. Hounsell has carved out a fascinating career at TD helping to introduce transformative technology ranging from Telephone, PC and Internet banking.
He held the position of Senior Vice President, Real Estate Secured Lending following the credit crisis and shepherded Canada's largest mortgage business (the Mortgage and Home Equity Line of Credit) through a period of increased engagement with oversight agencies, governments, analysts and investors.
He has a long history of giving back as a board member on numerous not-for-profit boards, including United Way of Peel (campaign chair for two years), Community Door, London Health Sciences Foundation, YMCA and the Economic Development Board.
An advocate of continuous learning, Mr. Hounsell is a graduate of University of Toronto's Rotman School of Business Director's Education Program (ICD.D) and the Advanced Management and Leading Organization Change and Renewal programs at the Harvard School of Business.
He resides in Mississauga, Ontario.
With nearly 20 years of experience in financial services including strategy and transformational programs, Mr. Dickinson has a deep understanding of the technology underlying Canada’s existing and emerging banking infrastructure.
Mr. Dickenson is the Vice-President of Digital Banking for Equitable Bank, a Schedule I Canadian bank, and since 2013 has led efforts to design, build and launch Equitable Bank’s digital operation, EQ Bank. There, he created the brand, product strategy and marketing plan for the digital-only arm of the bank as well as purchased and designed the core banking system and top-tier hosting on which the bank is built. Throughout his banking career, Mr. Dickinson has focused on the role of technology and self-service systems for customers.
He holds an MBA and Bachelor of Commerce from Dalhousie University and resides in Toronto, Ontario.
Ms. Doniz has served on more than a dozen public corporate, private, and non-profit boards in governance, finance and compensation committees with particular attention to financial, digital, technology, retail and consumer goods. She is currently a member of the Board of Directors for BayShore Health, Canada’s largest provider of home and community health services, North America’s largest publically traded operator of retail liquor stores, and Cymax, one of the fastest growing online furniture retailers.
Ms. Doniz previously held the position of Global Product, Digital Strategy and Chief Information Officer at Amima, the world’s largest loyalty and data analytics company as well as Chief Information Officer for Global Beauty and Grooming Business at Procter and Gamble. In 2012, she was named as one of Canada’s most powerful women by the Women’s Executive Network.
She received her Bachelor of Applied Science and Engineering; Industrial Engineering from the University of Toronto and completed post-graduate work at Technische Universiteit Eindhoven, Netherlands and Harvard Business School. She resides in Toronto, Ontario.
Mr. Foster is CEO of Cortleigh Capital Inc. and is a results-oriented, business leader with extensive experience in board governance, and facilitating the growth and transformation of complex businesses. He currently sits on the boards of SmartREIT and Real Matters Inc., where he chairs the Audit Committee; the Presto Fare Card sub-committee of Metrolinx, where he is the Chair of the committee; and he chairs the Board of Cogniciti, the commercialization arm of Baycrest Health Sciences.
Mr. Foster had a long career at Deloitte, where he led the Technology, Media and Telecommunications Practice and was Vice Chair of the firm. He sat on the boards of Deloitte Canada and Deloitte US. From 2013 to 2017, Mr. Foster served as the President and CEO of the Baycrest Foundation. He also served two elected terms on the Board of Directors of the Institute of Chartered Accountants of Ontario.
Mr. Foster received a MBA and BBA from the Schulich School of Business, is a Fellow of the Institute of Chartered Professional Accountants and received his ICD.D diploma from the Rotman School of Management.
He resides in Toronto, Ontario.
As Head, Enterprise Payments, of RBC, Ms. Burke is responsible for leading RBC’s enterprise payments strategy and council, covering the spectrum of wholesale to business to retail payments. Ms. Burke is dedicated to serving the payments ecosystem through her on-going participation and leadership in the industry. An active speaker and panelist, Ms. Burke was named Women in Payments’ Distinguished Payments Professional 2016.
Ms. Burke has served on several national and international boards and working groups for payments, including: 2005 to 2007- Payments Canada Board of Directors, holding the position of Chair of the Finance & Audit Committee during her Board tenure; Serving on Board of Directors for Interac, Acxsys, CertaPay and on senior international committees for Mondex; and Director of a charitable board (Rise) and Chair of a charitable audit committee.
Ms. Burke joined RBC in 1985 and has occupied a wide range of positions, from product management to marketing and sales, and operations. Her career has focused both on payments and digital banking as well as business banking.
She holds a Master’s degree in Business Administration from McGill University and has obtained the Chartered Director (C.Dir.) designation from The Directors College (a joint venture between McMaster University and The Conference Board of Canada). She also achieved the Certified Treasury Professional (CTP) designation in 2006.
Ms. Burke resides in Oakville, Ontario.
Ernie is Head, North American Retail Credit and CRO Canadian P&C Banking and Wealth Management. As Head of Retail Credit, Ernie is accountable for providing transparency and insight into the bank’s retail risk appetite and enabling the bank to optimize risk return while ensuring the soundness, quality and performance of the bank’s retail and small business portfolio. As Chief Risk Officer for Canadian P&C and Wealth Management, Ernie is accountable for integrating all risk types facing for Canadian P&C and Wealth Management, ensuring appropriate mitigating actions are undertaken.
Through these roles, she is further mandated to accelerate the deployment of technology and advanced analytics within the operating model to enhance the role of risk in enabling a superior customer experience.
Previously, Ernie served as Head, North American Retail Payments and Personal Banking for Canadian P&C where she drove the growth of the Canadian retail and North American payments businesses and championed the customer experience strategy for retail and microbusiness customers. Ernie was responsible for customer strategies, product management, pricing and credit management optimization, sales force effectiveness, customer and product analytics and insights as well as direct management of the mobile mortgage and lending sales force. In addition, Ernie led the integration and optimization of technologies, processes, marketing and channel strategies for the Personal business.
Prior to joining BMO, Ernie was the Executive Vice-President of Customer Strategy and Integration at Fidelity Investments in the U.S. where she was responsible for the profitability of customers across direct brokerage and advisory business lines, building loyalty and revenue through the integration and optimization of marketing and sales strategies and the enablement of key sales force and customer relationship enablers. Prior to Fidelity, Ernie spent 13 years at CIBC where she held successively senior positions including Senior Vice President of Marketing and Strategy for retail markets and Senior Vice President of Credit Cards.
Ernie’s early career included marketing and consulting roles in a variety of industries. She was also part of the team that built the Air Miles program in Canada.
Ernie grew up in Manitoba and graduated from the University of Manitoba with a Bachelor of Commerce Honours Degree. Ernie has served on several boards, including past Chair of the Canadian Marketing Association and has received their Honourary Life Membership Award for her contributions in developing the marketing industry. She resides in Toronto, Ontario.
Mr. Desjardins is the President and Chief Executive Officer of Laurentian Bank of Canada and Chair of the Board of Directors of B2B Bank. With more than 25 years of experience in financial services, Mr. Desjardins has developed a thorough knowledge of the financial ecosystem by being at the forefront of technological changes and customer behaviours.
He joined Laurentian Bank in 1991. His leadership skills became evident quickly, spearheading and overseeing the development of the telebanking and online financial services divisions of the Bank by 1999. In 2004, he was appointed President and Chief Executive Officer of B2B Bank where he grew the business at an unprecedented rate. In 2006, he became Executive Vice President of Laurentian Bank.
In November, 2015, he was named President and Chief Executive Officer of Laurentian Bank of Canada – setting in motion an ambitious transformation plan for the Bank.
Mr. Desjardins dedicates much of his time towards personal and professional causes. In addition to establishing a mentorship program for young professionals at the Bank, he has been a member of the Canada Company since 2007. He has also served on the board of directors of FundSERV since 2013, and was the Chair of the Audit-Finance-Risk Committee from 2013 to 2016.
Mr. Desjardins holds a Bachelor’s degree in Business Administration from HEC Montréal and he is a past recipient of Canada’s Top 40 Under 40™ award. He resides in Toronto, Ontario.